Fueling your future...naturally

Safety Information


If you suspect a gas leak:
  • Leave the house immediately!
  • Don't use your phone; call your local Ohio Valley Gas District Office or the telephone operator for assistance from a neighbor's house.
  • Don't light a match.
  • Don't turn on or off any lights.
  • Don't switch on or off anything electrical.

Office Hours and Requests for Service:

Ohio Valley Gas would like to remind all of its customers that our offices are open from 7:00 a.m. to 4:00 p.m. Monday through Friday, except for holidays. Please contact us during these hours for all questions pertaining to billing and other needed services to your premises. If you need emergency service outside of our normal working hours please call us at the after-hours telephone number listed for your district. We do not perform routine (non-emergency) service work outside of our normal working hours. All of our telephone calls will be answered by an Ohio Valley Gas employee who is trained to respond to emergency natural gas situations.

When you call us after-hours you will be talking to one of our employees by either a cell phone or over a two-way radio system. The design of the two-way radio system does not allow for both you and our employee to be talking at the same time. After you stop talking there will be a slight pause before you hear our employee begin talking. This system allows us to provide emergency service in the most economical and reliable manner.

What You Need to Know Before you Dig

Cutting a buried utility line can be inconvenient, costly and dangerous. More...

Certain Older Gas Connectors May Be Dangerous

Gas connectors are corrugated metal tubes used to connect gas appliances in your home to fuel gas supply pipes. Some older brass connectors have come apart, causing fires and explosions resulting in deaths and injuries. More...

Excess Flow Valve Notification for Residential Customers

As required by the U.S. Department of Transportation (DOT), you are hereby notified that an excess flow valve ("EFV") which meets the minimum DOT performance standards is available for installation on your natural gas service line. More...

Sewer "Back Up" Problems

Are you experiencing problems from a "backed up" sewer line?
Has there been any recent (within the last year or so) utility work completed in your yard or adjacent area?
If you answered yes to both questions click here.

Department of Transportation Notice

The Department of Transportation (DOT) has adopted Federal DOT CODE 192.16.. This rule requires operators of gas service lines who do not maintain buried customer piping to notify their customers of the need to maintain that piping. More...

Safety Information

Safety Information Your safety is a priority to OVG. Find more information here regarding any of these situations:

  • You suspect a gas leak
  • You will be digging
  • You have old gas connectors
  • More!

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Counties Served

Darke, OH | Dearborn | Dubois | Fayette | Franklin | Greene | Jay | Knox | Perry | Pike | Randolph | Ripley | Spencer | Sullivan | Union | Vigo | Wayne
Billing or Service Questions
Portland District
Winchester/UC District
765-584-5501 or
877-853-5501 Toll Free
Connersville District
765-825-1148 or
800-326-1148 Toll Free
Tell City District
812-547-2397 or
877-842-2397 Toll Free
Sullivan District
812-268-6368 or
877-884-6368 Toll Free

OVG Payment Options
Choose any of the following options to securely pay your bill:

  • Automatic Debit
  • Credit/Debit Card
  • eBilling
  • Mail

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Why Natural Gas?

Why Natural Gas?
  • Higher Quality Heat
  • Better Comfort & Lower Cost
  • A Naturally Occuring Energy Source
  • Reliable & Safe
  • Made in the USA


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Minimize Your Bills

Minimize Your Bills Did you know there are simple steps you can take to minimize your gas bill in the winter months?

  • Add Insulation
  • Check Windows & Doors for drafts
  • Inspect Your Equipment

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