New customers should come to the district office servicing their account. A photo ID is required. To prove credit worthiness, a satisfactory credit reference from a utility company used in the last two years can be provided. Otherwise, depending on your situation, a security deposit may be required. Please plan on 15 minutes to sign up for service. A spouse or partner can apply for service, however we require an authorizing signature for any person listed on the account. If the service is not currently connected, OVG will need to gain access to your residence to test, inspect and turn on the service. Please plan to have someone present when the service is connected.