OVG offers many ways for you to make payments. To avoid late fees, several of these options are automatic by your due date. And best of all, these options are all free to use except for the cost of a stamp if you mail your payment.
Option 1 – Write your check, insert into envelope with the top section of your statement, and mail your payment with the US Postal Service – Don’t forget your stamp!
Option 2 – Write your check, tear off the top section of your statement, and place in the secure drop box at your local OVG office or the drop box located at 317 N Columbia St in Union City.
Option 3 – Pay in person at your local OVG office when the doors reopen – planned for late summer. In the office, you can pay with check, cash, credit card, or debit card with no fees.
Option 4 – Pay using a credit card with no fees by calling your local office and providing your card information over the phone – the phone number for your office is printed on your monthly statement.
Option 5 – Sign up for OVG Direct Debit where your monthly payment is automatically withdrawn from your checking account – This no fee monthly withdrawal is performed by PNC Bank on behalf of OVG.
OVG works with Nexbillpay to provide no fee credit card, debit card, and E-Check payment options – These payments are processed by Nexbillpay separately from Options 1-5 above – If you begin to use Options 6-9 for Nexbillpay payments, you must turn off Option 5 Direct Debit by calling your district office – Direct Debit will continue automatically unless you call to request it be discontinued.
Option 6 –Pay using Nexbillpay’s Interactive Voice Response (IVR) phone system by calling (833) 874-7385 and following the voice prompts – this option recognizes the phone number each month of the caller and remembers your account number and previous payment methods to speed up the process.
Options 7-9 require an OVG Web Portal account that you can set up by clicking the “OVG Web Portal” link below. This portal allows you to register a login account with your name, email address, and password. Once the portal login account is created, you can manage your OVG Billing Account(s) and see monthly usage, historical transactions, and current bill details. You can also manage your accounts and make payments. If you are a landlord that pays gas bills on your properties, you can set up all your properties in this portal. To pay your bill, click on the “Pay” link on the left side of the screen, read the notes, verify the amount you are paying and modify if needed, then click the “Credit” or “Check” box in the upper right corner of the screen, which sends you to the secure Nexbillpay site for No Fee Credit Card, Debit Card, and E-Check payments.
Option 7 – Pay online via Web Portal (PAY NOW) – To make one-time payments, on the Nexbillpay screen click either “ECHECK” to pay with your checking account or “CREDIT CARD” to pay with your credit or debit card. Enter your payment information, verify the information is correct, and then submit your payment. If you do not want to enter the information each time, click on the VIRTUAL WALLET link to save your payment information securely on Nexbillpay’s secure server.
Option 8 – Pay online via Web Portal (AUTO PAY) – Once you have your payment information saved in the VIRTUAL WALLET, you can click on ACCOUNT OVERVIEW and turn on AUTO PAY – This will automatically charge your checking account or credit/debit card 2 days prior to the due date on your statement. Be sure to pay your bill in full if signing up within 5 days of your due date.
Option 9 – Pay online via Web Portal (TEXT TO PAY) – Once you have your payment information saved in the VIRTUAL WALLET, you can click on ACCOUNT OVERVIEW and turn on TEXT TO PAY – This will send you a text message 2 days prior to the due date on your statement and ask you to reply to the text message to make your payment. Be sure to pay your bill in full if signing up within 5 days of your due date. Text messaging rates may apply.
If you begin to pay online through the Web Portal, you MUST turn off Option 5 Direct Debit by calling your district office – Direct Debit will continue automatically unless you call to request it be discontinued.