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Home / Information / Understanding My Bill

Understanding My Bill

You will be mailed a bill for gas service each month. It will be based on the number of cubic feet of gas registered through your meter during the billing month (which will consist of approximately thirty days) adjusted for the heat value of the gas. The gas bill will be mailed (or emailed) about the same day each month and will be due about the same day each month. Each gas bill will contain the following information:

  1. Local Ohio Valley Gas office address and telephone number
  2. Dates and meter readings at the beginning and end of the billing period
  3. Total number of therms delivered during the billing period. A therm is equal to 100,000 British Thermal Units (BTUs). A cubic foot of natural gas has approximately 1,000 BTU’s
  4. The rate schedule number under which you are being charged
  5. Class of service provided (Service Type)
  6. Any balance due from a previous gas bill
  7. Bill amount (Total – Net) or Budget Payment Plan (Budget) amount due (if applicable)
  8. Billing due date
  9. Date when the penalty for late payment will be added to the bill. this date will be at least 17 days after the billing date
  10. Total of bill amount and the penalty for late payment (Total – Gross)
  11. 13 month history of monthly usage and heating degree

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